Blog

Commercial Agreement with MPM Software

2025 February 7

After years of joint collaboration, working to optimize brokerage business processes, reviewing acquisition flows, promoting loyalty strategies, launching campaigns and their tracking statistics, SIM and MPM Software have decided to formalize this collaboration and make it easily and openly available to all MPM clients.

Customer Experience trends for 2025

2025 January 9

We are ending 2024 with a mix of challenges, threats and opportunities.

We are in the midst of a technological and social revolution that accelerates decision-making and confronts us with clients who increasingly expect a richer and more personalized experience. And in this changing environment, brokerage must know how to navigate and stay on course, whether consolidating or growing.

2025 is going to be a year of changes, of transformation, in which customer experience will continue to be one of the pillars of the value proposition of brokerages, to differentiate themselves from each other.

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